Best Medical Billing Software for Physical Therapy, Chiropractic, and Mental Health Practices

Introduction

Software is designed with flexibility in mind. While many providers assume it is built only for Physical Therapists, the truth is that we support a wide range of healthcare specialties. We submit electronic claims for the majority of providers and have made specific programmatic modifications that simplify and optimize billing for diverse practices.

For example, we offer tailored support for:

Chiropractors – handling unique coding and modifier requirements.

Clinical Social Workers (LCSW, MSW) – ensuring compliance with therapy-focused billing standards.

Substance Abuse Counselors – managing specialized codes and payer documentation needs.

Psychologists and Psychiatrists – addressing time-based CPT codes and pre-authorization requirements.

Marriage and Family Therapists (MFT) – streamlining billing for session-based services.

Mental Health Nurse Practitioners and Psychotherapists – supporting advanced behavioral health claims.

Psychiatric Nurses – managing complex psychiatric billing workflows.

Occupational Therapists (OT) and Physical Therapists (PT) – tracking visit caps, functional reporting, and payer-specific limits.

Behavioral Health Therapists – aligning documentation with payer compliance rules.

Speech and Language Pathologists (SLP) – supporting therapy-based care plans and session tracking.

Life Coaches (where billable under certain plans).

Licensed Professional Counselors (LPC) and Licensed Mental Health Counselors (LMHC) – ensuring accuracy in session-based coding.

Rehabilitation Counselors – simplifying billing across multi-disciplinary rehab services.

Why Choose Our Software?

We don’t just offer billing software—we deliver grea t technology paired with outstanding customer support at an affordable price. With millions of claims successfully submitted, our system is built on proven performance, ensuring accuracy and efficiency in your revenue cycle.

Affordable Pricing – only $19 per provider per month.

No Long-Term Contracts – we operate on a simple monthly billing cycle.

Risk-Free Trial – no hidden fees or commitments.

Hands-On Support – from setup to troubleshooting, we guide you every step of the way.

NPI Number Assistance – if you have multiple NPIs or issues with different carriers, we’ll help resolve them.

Whether you’re a chiropractor, mental health professional, therapist, or rehabilitation specialist, our software adapts to your specialty. By combining smart automation, specialty-specific adjustments, and personalized support, we help providers reduce billing headaches, accelerate reimbursements, and simplify collections.

Try us today—your practice deserves a billing partner that makes life easier, not harder.

Why use our software?

When it comes to managing billing in a physical therapy practice, simplicity and reliability are key. Our software has been designed with ease of use at its core, offering an intuitive interface and a learning curve so minimal that most new clients are comfortably processing claims in less than an hour of training. This means less time spent on complex onboarding and more time focusing on patient care.

ICD-10 Ready. The system is fully prepared for ICD-10 standards, with the latest HCFA form already programmed in. As soon as it is required, we are ready to flip the switch for seamless electronic claims submission. This ensures your practice is always compliant with evolving coding requirements.

Free Electronic Claim Submission. Unlike other platforms th at tack on additional fees, our software provides free electronic claim submission with no hidden costs. This eliminates unnecessary expenses and guarantees that practices can maximize their reimbursement potential without worrying about extra charges.

Free Unlimited Users. We believe billing software should grow with your practice. That’s why we allow unlimited users at no additional cost. Whether you have one billing specialist or a large administrative team, everyone can access the system without extra licensing fees.

Free Phone and Email Support. Support is central to our promise. Whether you are dealing with NPI number issues, still submitting paper HCFA forms, or simply need a refresher on the system, our expert team is just a call or email away. We pride ourselves on responsive and friendly customer service that keeps your billing operations running smoothly.

Extensive Reporting. Financial visibility is crucial for any practice. Our reporting tools provide a detailed view of your claims and receivables, highlighting potential problems right on your home page. This proactive approach ensures that claims don’t get lost and revenues aren’t missed due to timely filing errors.

Professional Patient Statements. Through our connection with MyPatientStatement.net, generating and mailing patient statements is as easy as checking a box. Statements are automatically sent the next day, reducing administrative workload and improving patient communication.

Cloud Document Storage. All scanned documents can be uploaded and stored directly with claims or patient records. This creates a secure, centralized hub for your documentation, streamlining audits and reducing paper clutter in your office.

Reliable Data Backups. Your data security is our top priority. We store all information safely in an offsite facility, ensuring business continuity and peace of mind even in the event of local disruptions.

Affordable Pricing. At just $19 per provider per month, our practice management software is one of the most cost-effective solutions available. We proudly offer the lowest pricing on the internet without compromising quality or functionality.

Status Messages. To keep you fully informed, Availity status messages are automatically uploaded into your claims. Rejections are flagged immediately on your home page, ensuring issues are addressed before they impact your revenue. No more lost claims, no more preventable delays.

By combining affordability, advanced features, and unmatched support, our billing software is designed to help physical therapy practices streamline operations, reduce errors, and maximize reimbursements—all while keeping things simple and cost-effective.

What Some Of Our Clients Are Saying?

1. I am Dr. ****on an actively practicing Chiropractor and I would like to let all of my fellow Chiropractors know how well Free Medical Billing software has worked for my practice.

The software is very effective and easy to learn, while claims are uploaded at the click of the mouse. Equally as impressive is the cost; it is by far the most reasonable fee I have every seen in the industry bar none for such high quality electronic billing to all insurances carriers. They simply set up your practice information and you get started its that fast and simple

They also offer a host of other valuable services and best of all if you find you do not want to continue there is no contract so there are no risks except benefits to your practice.

Last the phone customer service and tutorials are excellent, you can learn by playing all instructional videos online in seconds so no time lost.

Give Free Medical Billing a call and see for yourself, it is the single greatest insurance billing improvement for cost and efficiency that is available.

2. Dr. ****on

****on Chiropractic

Thank you for always being so helpful and friendly. I really need to share with you the positive experience I have been having with your Billing software.

I appreciate that it is no fluff in the reporting system. Everything in there is FACT. Posting charges are easy and precise. No fancy shmancy billing modules that only confuse you and help you make mistakes.

This is all I need as a billing company for the practices I cater to. At month end, they get what went out, what came in and what is pending. A no-nonsense report that makes sense to everyone involved.

While there are other bells and whistles some of us billing companies would like to have, one being ability to go to the clearinghouse and obtain eligibility and claim status in only one place, this software works!

I can't wait to see enhancements in the future.

Thank you for helping My Billing Company grow. It is exactly what the doctor ordered! Pun intended.

3. The Center saved over a thousand dollars a month with Free Medical Billing Software. The program is user friendl y and daily billing can be completed in ten minutes. The staff is professional and the customer service above and beyond. The Center therapists surveyed many billing programs and we are delighted with our choice.

4.This letter is written in support of free medical billing software & the services they have provided my clinical practice. I have used their online billing program for the past 3 years and recommend them without reservation to anyone in the clinical field. Their program allows for an extremely easy interface in entering all demographic & insurance information as well as daily claims with all insurance and managed care companies. Additionally, with the ever increasing costs associated in today's marketplace, their monthly fees are more than reasonsonable with my annual expenses for billing well below half my previous costs. I also want to compliment the support services staff who have consistently provided professional & timely responses to any questions I may have have and always returns my calls within 1-2 days.

Best Practices for Maximizing Billing Efficiency

To complement the future trends shaping physical therapy billing, practices should also focus on best practices that drive efficiency today. These strategies not only optimize current operations but also prepare clinics for adopting new technologies and adapting to evolving payer requirements.

1. Standardize Workflows Across the Team. Consistency is critical in billing. By creating standardized processes for patient intake, documentation, coding, and claim submission, practices can minimize errors and ensure every team member follows the same efficient workflow. Standardization also makes it easier to train new staff and maintain compliance across all providers.

2. Leverage Data Analytics for Continuous Improvement. Modern billing systems provide powerful reporting features that go beyond basic financial summaries. Practices can track denial patterns, measure average reimbursement times, and identify bottlenecks in claim processing. By using this data proactively, clinics can implement targeted training, adjust workflows, and reduce recurring mistakes that cost time and revenue.

3. Prioritize Staff Education and Training. With payer policies and coding rules constantly evolving, continuous education for staff is non-negotiable. Offering regular training sessions on new ICD-10 or CPT updates , payer-specific rules, and compliance requirements keeps the team sharp and confident. Empowered staff are more effective at preventing errors and resolving issues quickly.

4. Focus on Patient Communication. Clear, proactive communication with patients reduces billing disputes and enhances trust. Practices should provide transparent billing statements, easy-to-understand explanations of coverage, and digital payment options. When patients understand their financial responsibility, they are more likely to pay promptly and remain satisfied with their care.

5. Use Automation to Reduce Administrative Burden. Automation tools can handle repetitive tasks such as eligibility verification, claim scrubbing, and payment reminders. By freeing staff from these time-consuming duties, clinics can redirect resources toward patient care and more strategic aspects of revenue cycle management.

Future Trends in Physical Therapy Billing

The future of physical therapy billing is being shaped by tech nology, evolving care models, and growing patient expectations. To remain competitive and financially stable, practices need to understand where the industry is heading and adopt new solutions that streamline operations, improve accuracy, and create a better patient experience. Three of the most impactful trends include the adoption of AI-powered coding tools, seamless telehealth integration, and patient-centric billing approaches.

AI-Powered Coding Tools

Artificial Intelligence is revolutionizing billing and coding in physical therapy. By automating the coding process, AI tools significantly reduce manual errors, which are one of the leading causes of claim denials and delayed reimbursements. These advanced systems analyze patient documentation in real time, recommend the most accurate CPT and ICD-10 codes, and ensure compliance with payer-specific rules. They also flag potential issues before claims are submitted, saving practices both time and revenue. Beyond error detection, AI provides valuable insights by identifying recurring coding mistakes, which allows clinics to implement targeted staff training and improve workflow efficiency. This not only leads to fewer denials and faster payments but also ensures that providers stay up to date with ever-changing regulations.

Telehealth Integration

The rise of telehealth has expanded patient access to physical therapy but also introduced new billing challenges. Reimbursement for virtual sessions often differs from in-person care, which can cause confusion for both staff and patients. Future billing systems will integrate telehealth capabilities directly into practice management platforms, making it easier to manage these services. This includes access to updated CPT codes specifically for telehealth, automated payer verification to confirm coverage before a session begins, and compliance monitoring to ensure that time-based or service-specific requirements are met. In addition, documentation from telehealth visits will flow seamlessly into billing systems, reducing duplicate data entry and the risk of errors. As telehealth becomes a permanent part of care delivery, practices with integrated billing solutions will be better positioned to maximize reimbursements while providing convenient access for patients.

Patient-Centric Billing

Patients are now responsible for a larger share of their healthcare costs due to high-deductible plans and higher out-of-pocket expenses. This shift is making billing transparency and convenience a critical factor in patient satisfaction. The future of physical therapy billing will focus heavily on creating a patient-first experience, starting with clear and easy-to-understand billing statements that outline charges, insurance contributions, and patient responsibility. Practices will also expand digital payment options, offering online portals, mobile apps, and automated installment plans that give patients flexibility and convenience. Proactive communication through automated reminders will help patients stay on top of their balances, while educational tools explaining deductibles and coverage limits will build trust and reduce disputes. By embracing patient-centric billing, practices can strengthen relationships, increase collections, and improve the overall patient experience.

In summary, physical therapy billing is undergoing a transformation driven by smarter technology, integration with new care delivery models, and the demand for greater transparency. Practices that adopt AI-driven coding, telehealth-ready billing systems, and patient-focused payment solutions will be well equipped to thrive in a complex and competitive healthcare environment.

Conclusion

Medical billing for physical therapy practices is far more than just an administrative function—it is a complex, nuanced process that directly impacts both financial performance and patient satisfaction. Every claim that is submitted must meet strict payer requirements, follow evolving coding standards, and include accurate, thorough documentation. Any misstep, whether it’s a coding error, a missing authorization, or an incomplete progress note, can result in denials, delayed payments, or financial losses. This is why adopting tailored strategies and advanced tools has become essential for physical therapy clinics seeking long-term stability and growth.

By leveraging modern practice management software, providers can automate routine tasks, streamline claims submission, and gain real-time visibility into their revenue cycle. These tools not only reduce manual errors but also integrate seamlessly with clinical workflows, ensuring that documentation and billing stay aligned. Coupled with optimized internal processes, such as pre-submission claim scrubbing and periodic audits, practices can proactively identify and resolve potential issues before they impact revenue. Additionally, adapting to payer-specific requirements—from visit caps to medical necessity documentation—ensures compliance while minimizing the risk of costly denials.

For physical therapy clinics and facilities, the benefits of investing in effective billing solutions go far beyond faster reimbursements. A well-managed billing system improves cash flow, allowing clinics to reinvest in staff, equipment, and patient care. It also enhances transparency for patients, who increasingly expect clear communication and convenient payment options. When patients trust the billing process, their overall care experience improves, fostering stronger relationships and long-term loyalty.

Ultimately, the financial health of a physical therapy practice depends on how effectively it manages its billing operations. By embracing technology, refining workflows, and focusing on both compliance and patient-centered service, clinics can turn billing from a constant challenge into a strategic advantage. Start implementing these strategies today, and your practice will not only secure timely reimbursements but also build a stronger, more resilient foundation for sustainable growth in an ever-changing healthcare environment.